Visiting Hours

Visitors Must Abide by the Following Guidelines:

• Visiting hours on the Medical-Surgical floor/Transitional Care will be from 10:00AM-7:00PM.
• Exceptions may be made in end-of-life situations.
• All visitors will be required to undergo the COVID-19 screening upon entering the hospital.
• Visitors must wear face coverings at all times (covering mouth and nose), regardless of the visitor or patient vaccination status for influenza or COVID-19.
• Visitors who fail to wear a face covering and other PPE as requested by the facility will be asked to leave the facility.
• Visitors must be 16 years of age or older.
• Once in the facility, visitors must remain in the patient’s room throughout the visit, except when directed to leave by hospital staff during aerosol-generating procedures or other procedures or circumstances for which visitors are usually asked to leave or to use the restroom, and must be appropriately distanced from any other patients or staff.

Department Visitation Guidelines:

• General Visiting on the Medical-Surgical floor/Transitional Care: Two visitors may be permitted between the hours of 10:00AM-7:00PM, except in certain circumstances. On a case-by-case basis, limitations may need to be made due to the clinical condition of the patient or at a patient’s request. In addition, caregiving by family members is encouraged, at the discretion of the family and patient.
• Emergency Department: One visitor may be permitted. On a case-by-case basis, limitations may need to me made due to the clinical condition of the patient or the treatment being performed.
• Surgery: One visitor may be permitted.
• Lab/Radiology: One visitor may be permitted.
• Ultrasounds: One visitor may be permitted.
• North Wing/Nursing Home Residence: Please review the current policy here: https://orleanscommunityhealth.org/visitor-guidelines/ or call Randi Rushing for additional details (585) 798-8120.

The Following Will Not Be Permitted:

• Anyone who reports or exhibits shortness of breath, fever, cough, or other potential COVID-19 symptoms
• Individuals who have an active diagnosis of COVID-19 or who are persons under investigation for COVID-19.
• Individuals wanting to visit a hospital patient who has an active diagnosis of COVID-19 or who is a person under investigation with COVID-19 or had contact with a person who is actively under investigation for COVID-19 within 10 days.
• Individuals under quarantine for any other reason as defined by the most current New York State travel advisory.