COVID-19

Helpful Links:


September 16, 2020

Dear Community Members,

On Tuesday, September 15th, 2020 we received updated guidance from the New York State Department of Health pertaining to visitation in the nursing home. This is an executive order that goes into effect on September 17th, 2020.

The following was taken from the NYSDOH memo:

“Visitors, including long-term care ombudsman, are screened for signs and symptoms of COVID-19 prior to resident access. Additionally, the visitor must present a verified negative test result within the last week (7 days) and visitation must be refused if the individual(s) fails to present such negative test result, exhibits any COVID-19 symptoms, or does not pass screening questions.

Starting September 17th:

  • All visitors must present (on paper) a verified negative test result within the last week (7 days).
  • Without this verification, visitation will not be permitted

We understand this is an added step in the efforts to visit your loved ones but we must maintain strict compliance with the State.  We thank you for your continued cooperation, and we remain committed to your loved one’s care and well-being.

For information on how/where to be tested, we recommend reaching out to:

  • Your Primary Care Physician
  • WellNow Urgent Care in Batavia: (585) 201-5598
  • For COVID-19 testing and locations: https://forward.ny.gov/covid-19-testing
  • Individuals who have questions regarding eligibility or access for testing should call the New York State COVID-19 Hotline at 1-888-364-3065 or visit the NYSDOH website https://covid19screening.health.ny.gov

If you have further questions please reach out to:

  • Sarah Hallifax Bateman: (585) 301-1151
  • Rebecca Mannella: (585) 798-8122
  • Niccole Moore: (585) 798-8120

Warm Regards,

Sarah Bateman, Administrator





Medina Hospital Lab Draw Station to Open

On Tuesday, May 26th, 2020 lab services at Medina Hospital will re-open by appointment only.

The appointments will be spaced out accordingly to ensure the safety of our patients and to minimize wait times. Temperatures will be taken upon arrival and a mask will be given to each client.

Preregistration is required: please call 585-798-2000 and select option #1.

The Albion Health Center Lab also remains open for services by appointment (585-589-2273) and the Middleport Lab will be opening soon!

If you have any questions, please contact Jennifer Doran – Director of Patient Registration at 585-798-8094.

Quality Services Close to Home!


200 Ohio Street * Medina, NY * 14103 * 585-798-2000

 www.orleanscommunityhealth.org

Press Release

May 6, 2020

Radiology/Imaging/Cardiac Services Available at Orleans Community Health

Radiology continues to be offered at the Albion Healthcare Center – 14789 Route 31, Albion (585-589-2273) by appointment only.

We are also pleased to announce that radiology, imaging, and cardiac services have resumed at Medina Memorial Hospital by appointment only.  Services include CT, ultrasound, MRI, mammography, nuclear medicine and cardiology. A script from your physician and insurance authorization is required. Accommodations will be made for high-risk individuals at designated times. Please call 585-798-8054 to make an appointment.

All patients who enter the hospital or the Albion Health Center will be required to have their temperature taken and will be given a mask.

If you have any questions, please call Erica Chutko: Director of Radiology, Imaging and Cardiac Services at 585-798-8039.

We continue to provide services close to home whenever possible in our “changing environment”.

So Much. So Near.



COVID-19 Testing: The price of a COVID-19 test at all Orleans Community Health facilities is $100.00. Based upon the funding and programs available to date patients will not be responsible for COVID-19 test costs. (*Please note that COVID testing is not available at Medina Memorial Hosptial at this time.)



If you are struggling with anxiety, depression or fear call for help. NYS Emotional Support COVID-19 Hotline 1-844-863-9314 or Care & Crisis Hotline 585-283-5200 (or text 741741). Available 24/7.

Middleport Lab Draw Station to close on Monday, March 30th

As of Monday, March 30, 2020 the Orleans Community Health Middleport Lab (21 North Main Street, Middleport, NY 14105) will be closed until further notice.

The Albion Healthcare Center Lab (14789 Route 31 and Butts Rd) will remain open from 8am – 4pm (585-589-2273).

We apologize for any inconvenience.

If you have any questions, please contact Joanna Miller/Risk Manager at 585-798-8210.


Are you currently UNEMPLOYED due to COVID-19 closures?

Why not become an OCH Health Care Hero? Orleans Community Health is accepting applications for temporary paid positions:

  • Nurses with an active license
  • CNAs with certifications
  • Physicians
  • PAs and NPs
  • Nurses who are not currently in school
  • Other people who have medical knowledge in their current jobs and want to help out.
  • Ancillary support staff including: maintenance, security, dietary, housekeeping, some patient care, information technology and office work.
  • We are also looking for volunteers, church groups, etc. who could help with sewing surgical masks and scrubs. We will provide the patterns.

If you are interested, please contact Mary Williams 585.798.8148 mwilliams@medinamemorial.org or Cindy Perry 585.798.9540 cperry@medinamemorial.org


March 20, 2020 – Orleans Community Health Implements More Changes in Response to COVID 19:

With the presence of Coronavirus, Orleans Community Health is continuing to take steps to protect the health and safety of its patients. visitors and staff.

Effective March 23, 2020:

  • All elective surgeries are being cancelled unless deemed medically urgent by the patient’s medical provider. If you have questions, please call Kim Gray, Director of Surgical Department at 585-798-8301.
  • All radiology services including: x-rays, mammography, nuclear medicine, MRIs, etc. will be cancelled. If you have questions, please call Erica Chutko, Director of Imaging Services at 585-798-8039.
  • Albion PT, OT and Speech services will be cancelled.
  • Albion Healthcare Center will remain open by appointment only and for telemedicine.
    • Please call 585-589-2273.
  • The Lab at the hospital will be closed.
  • Middleport and Albion outpatient labs will remain open.
  • Dialysis in Medina and Batavia will continue to provide services.
  • All visitation continues to be suspended except “special circumstances” (e.g. patients receiving end-of-life care, etc.). Such circumstances will be handled on a case by case basis.
  • All associates and visitors will continue to be screened and have their temperature taken upon entering the hospital.

Orleans Community Health is taking these aggressive and prudent measures to limit the spread of Coronavirus in our community and to ensure our health system remains prepared to care for those who are sick and injured.

We continue to work closely with the CDC and local and state health officials to monitor and respond to this evolving situation.


Social Distancing:


To Our Community Members:

We know all of you are concerned about the spread of COVID-19 (the new coronavirus) being reported in the media and how it may impact us here at Orleans Community Health.  Protecting those entrusted to our care by providing a safe and healthy environment is our top priority.  At this time, we don’t have any cases in our facility.  The Centers for Disease Control and Prevention (CDC) and the office of Medicaid and Medicare Services (CMS) have recommended a variety of steps that we have been implementing to help reduce the potential for the virus to enter our building.  However, we need your continued help in battling COVID-19.

Based on the latest CDC, CMS and State recommendations and out of an abundance of caution for the safety of our patients and residents, effective 3/13/2020, no visitors will be allowed at Medina Hospital, Lake Plains Dialysis Center in Medina and Lake Plains Dialysis Center in Batavia. Patients will continue to be treated and will complete a health screening upon their arrival.

  • Exception: Nursing staff and attending physicians will work with families who have special circumstances, such as a critically ill or injured family member, end-of-life situations, etc. on a case-by-case basis.

Anyone coming to the facility for services will follow the requirements below:

  • Complete a screening prior to having services rendered
  • Limit movement within the facility, do not travel from one floor to another unnecessarily
  • Perform hand hygiene upon entry and exiting the facility

We understand that connecting with family members is incredibly important, and there are a variety of other ways you might consider connecting with them.  These may include telephone, email, text, video chat or through social media. If you believe a visit to the facility is necessary for circumstances other than that described above, we request that you contact one of the individuals below prior to your arrival.

Our facility is following the recommendations of the CDC on prevention steps, including following strict handwashing procedures, and in many circumstances, wearing gowns and gloves when interacting with patients and residents who are sick. We also are staying up-to-date with the CDC recommendations as they are updated.  In addition, Orleans Community Health is in close contact with the local and state health department and are following their guidance.  We will continue to keep you informed as we receive updated information.

To ensure ongoing communication with you regarding your care, care of your loved one, etc. please contact one of the people listed below.

Thank you for your cooperation as we all work together to keep our patients and residents safe.

CEO/Administrator

Mark Cye

585-798-8101 

Director of Infection Control 

Karrie Mikits 

585-798-8122

Risk Manager

Joanna Miller

585-798-8210