The OCH “IT” Department is invaluable to the organization.
Some of their functions/responsibilities include:
- 24/7 Customer Support
- Security Audits
- HIPAA Security Officer
- Policy and Procedures
- System Upgrades/Updates
- EMR Committee Representation
- 240 support requests per month
- CMR Meaningful Use
- New Employee Orientation
They also have connections to NYS DOH, HEALTHeLINK, Clario, Macr Helix, Capturenet, Roches-ter RHIO, LabCorp,TEAM HEALTH, etc.
They coordinate 12 systems such as MS Ex-change, Peachtree, Adobe, etc. and have over 350 devices that they maintain (servers, workstations/laptops, printers, switches/routers and phones).